terms of service

These Terms of Use (hereinafter referred to as the “Terms”) include the shopping site “Precious Care Online Store” (hereinafter referred to as the “Service”) provided by Precious Care Co., Ltd. (hereinafter referred to as the “Company”). ) and the rights and obligations between the Company and the customer. When using this service, it is necessary to agree to this agreement after reading the entire text of this agreement.

Article 1 (Application)

The purpose of this agreement is to stipulate the conditions of provision of this service and the relationship of rights and obligations between our company and the customer regarding the use of this service, and it applies to all relationships related to the use of this service between the customer and our company. will be By using this service, the customer agrees to this agreement.

The rules and guidelines regarding the use of the Service posted by the Company on the Service constitute a part of the Terms.

Article 2 (Order and Shipment of Products)

You may purchase products from us through the Service. If a customer wishes to purchase a product, the customer shall apply for the purchase of the product in accordance with the method specified by the Company.

When the Company receives an order for a product from a customer, confirms necessary items such as inventory and delivery date, and receives a notification of confirmation of order processing from the Company to the customer to the email address entered by the customer, the customer and the Company shall A sales contract shall be concluded between

Products will be delivered in accordance with the "Usage Guide" posted on this service. If there is an incomplete or incorrect entry in the order details or prescribed input items, or if delivery cannot be made by the date and time described in the usage guide due to transportation reasons such as traffic conditions, year-end and New Year holidays, bad weather, or other circumstances. The customer acknowledges in advance that there is

Title and risk of loss for the goods shall pass to the customer when the goods are delivered to the customer by the carrier, except in the case of payment by credit card.

If the customer does not accept the receipt of the product, or if the customer is unable to deliver the product to the delivery destination for some other reason, the Company will be released from the obligation to deliver the product and may receive an amount equivalent to the product from the customer.

This service is intended for domestic customers. We do not ship outside of Japan.

Article 3 (Customer Prohibited Acts)

Customers shall not do any of the following:

Acts of using this service that deviate from normal use
Acts that interfere with our business
Acts that damage the honor or credibility of the Company
Acts that infringe trademark rights, copyrights, privacy or other rights, or acts that are likely to do so
Entering false information when using this service
Placing an order using a login ID and password in the name of another person
Resale of the Company's products, listing and sales on auction sites, etc., preparation for such, and orders for other profit-making purposes
Acts of repeatedly refusing to receive goods without justifiable reasons
Unauthorized use of credit card
Unauthorized acquisition and use of personal information of others
Sending or writing harmful computer programs, etc. to this service or our email address
Attacks on our server, system, or security
An act of one user acquiring multiple user IDs
Other acts that the Company deems inappropriate

Article 4 (Transactions)

If the customer falls under any of the following items, the Company may restrict, refuse, or suspend transactions.

If the Company determines that an act corresponding to the prohibited act of the preceding article has been performed or an order has been placed in violation of this
If payment by credit card is not possible for an application by credit card payment
If we are unable to contact you by phone, email, or other means of communication notified by you
If you do not respond to inquiries from us regarding orders
If the Company determines that normal transactions are difficult due to repeated returns and exchanges, and the Company has notified that it may not be possible to accept returns or exchanges in the future.
In addition, when the Company determines that it is inappropriate to continue the transaction.

If the Company determines that the customer may fall under any of the items in the preceding paragraph, the Company may suspend the shipment of the product until it becomes clear that the customer does not fall under any of the items in the preceding paragraph. .

The Company shall not be held responsible for any damages incurred by the customer as a result of the Company taking the measures in this section.

Article 5 (Member Registration)

This service can be used without registering as a member, but the following functions can only be used by those who have registered as a member in accordance with the method prescribed by this service. A customer who has registered as a member in accordance with the prescribed form of this service is called a "member".

Confirmation of order history on My Page.
Registration and management of delivery addresses.

A customer who wishes to register as a member of this service agrees to comply with this agreement and provides certain information specified by the company (hereinafter referred to as "registration items") to the company in a manner specified by the company. You can apply for registration of use of this service with us. The Company will determine whether or not the customer who has applied for registration based on the preceding paragraph (hereinafter referred to as the "Registration Applicant") can be registered according to the Company's standards, and if the Company approves the registration, the Company will notify the registration application to that effect. notify the person. The registration of the registration applicant as a member shall be completed when the Company has given notice of this paragraph.

We may refuse registration or re-registration if the registration applicant falls under any of the following items, and we are not obligated to disclose the reason.

If you are a non-existent person
If all or part of the registration information provided to the Company is false, erroneous, or omitted.
If the Company determines that the Registration Applicant has violated a contract with the Company in the past or is related to such person
If a registration applicant who has withdrawn from membership in the past applies before the period specified by the Company has elapsed from the date of withdrawal.
Being an anti-social force, etc. (meaning an organized crime group, a member of an organized crime group, a right-wing organization, an anti-social force, or any other person equivalent thereto; the same shall apply hereinafter), or maintaining or operating an anti-social force, etc. through funding or other means Or if the Company determines that there is some sort of interaction or involvement with anti-social forces, etc., such as cooperating with or participating in management.
If you have been subject to the measures specified in Article 12 (Suspension of Use / Deregistration)
If you have already registered as a member
In addition, when the Company determines that registration is not appropriate

If there is any change in the registered information, the member must notify the Company of the change without delay by the method specified by the Company. The Company shall not be held responsible for any damages incurred by Members due to failure to change registered items.

Article 6 (Management of member ID and password)

Members shall, at their own responsibility, properly manage and store their member IDs and passwords related to this service, and shall not allow third parties to use them.
All actions taken using the member ID and password and the results thereof shall be deemed by the member to whom the member ID and password are assigned by the Company, and the member shall be responsible for all of them.
In order to ensure the security of the password, the member shall pay attention to the following items at his/her own responsibility.

Do not use the password registered in this service with other services
Change passwords at appropriate intervals
Members are responsible for damage caused by inadequate management of passwords or member IDs, errors in use, use by third parties, etc. The Company assumes no responsibility.
If a member discovers that his or her member ID and password have been used illegally by a third party, the member must immediately notify the Company to that effect.

The Company may unilaterally change the Member's password if the Company deems it necessary, such as when there is a risk of unauthorized use of the Member's password. In that case, we will notify the member that the password has been changed and the password after the change by the method prescribed by the Company.

Article 7 (Withdrawal)

Members may withdraw from the Service and cancel their registration as members by notifying the Company in the manner prescribed by the Company.

Members shall lose all rights related to the use of this service upon withdrawal.

When withdrawing from membership, if there are any debts owed to the Company, the member will naturally lose the benefit of time for all debts owed to the Company, and must immediately pay all debts to the Company. it won't work.

The handling of customer information after withdrawal shall comply with the provisions of Article 11 (Handling of customer information).

Article 8 (Disclaimer and Disclaimer of Warranty)

We do not guarantee that this service will suit your specific purpose.

The Company reserves the right to suspend, suspend, terminate, disable or change the provision of the Service by the Company, delete or lose messages or information sent by the Customer to the Service, cancel membership registration, delete registration data through the use of the Service. We will not be held responsible for any loss, equipment failure or damage, or any other damages incurred by the customer in relation to this service (hereinafter referred to as "customer's damages").

The Company shall not be liable for any damages incurred by the customer arising from the Service due to reasons attributable to the Company, exceeding the amount of consideration paid by the customer to the Company for the individual transaction in which the Company is found to have defaulted on its obligations or tortious acts. shall not be liable for any incidental, indirect, special, future or lost profits damages.

The Company shall not be held responsible for any disadvantages incurred by the customer due to delays or non-delivery of communications from the Company or the arrival of products due to incomplete information entered by the customer.

We are not responsible for any transactions, communications, disputes, etc. that arise between you and other customers or third parties in connection with this service, except in cases of intentional or gross negligence on our part.

The information registered by the customer for this service may be deleted without prior notice to the customer if it exceeds the prescribed period or amount specified by the Company. In addition, in addition to the provisions of this agreement, if it is necessary for the operation and maintenance of this service, the information registered by the customer in this service may be deleted without prior notice to the customer.

Regarding the third-party software used to provide this service, We do not make any guarantees such as

We will not be held responsible for any non-delivery of your order due to problems on the Internet and any damages resulting therefrom.

Our company may temporarily suspend the provision of this service without prior notice to the customer if any of the following reasons apply. Even if the customer suffers damage due to this, the Company shall not be held responsible for any compensation.

When it is urgently necessary to perform maintenance or maintenance of the system, server, etc. used by the Company, or to respond to a failure of the server, etc.
When it becomes difficult to provide this service due to interruptions or malfunctions of the online system due to natural disasters, fires, epidemics, power outages, or line failures of telecommunications carriers. When it becomes necessary to temporarily suspend or stop the operation, management or technical reasons of this service.

If this agreement falls under a consumer contract stipulated by the Consumer Contract Act, the provisions that completely exempt the Company from liability for damages among the provisions stipulated in this agreement shall not apply. In such a case, if the damage suffered by the customer is caused by our company's default or illegal act, our company shall be liable for damages up to the damage directly suffered by the customer. However, this does not apply if there is intentional or gross negligence on our part.

Article 9 (Copyright, etc.)

Copyrights (referring to the rights specified in Articles 21 to 28 of the Copyright Law) relating to the website used for this service, its constituent images, videos, texts, layouts, designs, etc. Unless otherwise stated, it belongs to our company or those who have licensed it to us. Customers may not use any information provided through this service beyond the scope of copyright restrictions, such as private duplication permitted by copyright law, without obtaining our permission.

Article 10 (Confidentiality)

The customer shall handle confidentially any non-public information disclosed by the Company in connection with the Service that the Company has asked the customer to keep confidential, except with the prior written consent of the Company.

Article 11 (Handling of customer information)

The handling of customer information by the Company shall be in accordance with the provisions of the separate "Privacy Policy", and the customer shall agree to the handling of the customer information by the Company in accordance with this privacy policy. The Company shall be able to use the information, data, etc. provided by the customer to the Company as statistical information in a form that cannot identify individuals, at the discretion of the Company, and the customer shall not raise any objection to this. increase.

Article 12 (Suspension of Use/Cancellation of Registration)

If the customer falls under any of the following items, the Company may, without prior notice or demand, temporarily suspend the use of the Service or, if the customer is a member, cancel the registration as a member. You can erase it.

In case of violation of any provision of these Terms
If it turns out that there is a false fact in the registered items
In the event that payment is suspended or becomes insolvent, or a petition is filed for the commencement of bankruptcy proceedings, civil rehabilitation proceedings, or similar proceedings.
If the Service has not been used for more than one year
If the Company determines that it is impossible to contact the registered e-mail address.
If it falls under each item of Article 5, paragraph 4
When there is a delay or other default in payment of fees for this service
When the Company's business is significantly hindered due to excessive phone calls, repeated similar inquiries, or forced to do something without obligation or reason.
In addition, when the Company determines that the use of this service or registration as a member is not appropriate.

If any of the items in the preceding paragraph apply, the customer will naturally lose the benefit of time with respect to all debts owed to the Company, and must immediately pay all debts to the Company. not.

The Company shall not be liable for any damages incurred by the Customer due to actions taken by the Company under this Article, except in cases of intentional or gross negligence on the part of the Company.

Article 13 (Modification and Termination of Contents of the Service)

The Company may change the content of the Service or terminate the provision of the Service at its own convenience.

In the event that the content is changed or the provision of this service is to be terminated, the customer will be notified with a reasonable amount of time in advance.

The Company shall not be held responsible for any damage caused to the customer based on the measures taken by the Company under this section.

Article 14 (Changes to these Terms, etc.)

In any of the following cases, the Company may revise the contents of these Terms without obtaining the consent of the user, and the user shall consent to this without objection.

When the change of this agreement conforms to the general interests of the members
If the change to this Agreement does not contradict the purpose of the contract and is reasonable in light of the necessity of the change, the appropriateness of the content of the change, the content of the change, and other circumstances related to the change.

When revising these Terms due to the reasons set forth in the preceding paragraph, the Company shall determine the effective date and notify the following matters by posting on the Company's website or other methods by the effective date.

Intention to change this agreement
Contents of this agreement after change
effective date

Users shall be deemed to have agreed to the revised Terms of Use without objection at the time of using the Service after the Terms have been revised.

Article 15 (Contact/notification)

Inquiries regarding this service shall be made through the inquiry form prescribed by the Company or by telephone.

Please note that we cannot respond to inquiries other than the inquiry form, such as direct visits to the company or inquiries by FAX.

Any contact or notification from the Company to the Customer shall be made in accordance with the method specified by the Company.

Article 16 (Compensation for damages)

If a customer causes damage to another customer or a third party through the use of this service, the customer shall resolve the matter at his or her own responsibility and expense, and shall not cause damage to the Company.

In the event that a customer causes damage to the Company due to an act in violation of these Terms, or an unfair or illegal act, the Company shall be entitled to claim reasonable damages against the customer.

Article 17 (Severability)

Even if any provision or part of these Terms is determined to be invalid or unenforceable under the Consumer Contract Act or other laws and regulations, the remaining provisions and parts of these Terms are invalid or unenforceable. The remainder of the provisions so determined shall continue in full force and effect.

Article 18 (Governing Law and Court of Jurisdiction)

The governing law of this agreement shall be the law of Japan. In addition, even if the sale of goods occurs in this service, we agree to exclude the application of the United Nations Convention on Contracts for the International Sale of Goods.

The Yokohama District Court shall be the exclusive jurisdictional court of first instance for all disputes arising out of or related to these Terms.